EFFECTIVE COMMUNICATION

1. Introduction 1.1 Background information This report has been developed in response to the Call for Proposal (CFP) made by Land Transport Authority (LTA) for creating solutions to reduce the rate of accidents caused by e-scooters and Personal Mobility Devices(PMDs) in Singapore. PMD was first introduced in Singapore in 2013 as an alternative means of transport to help make public transport a more palatable option for commuters (Nim, 2015). However, PMDs and scooters have since then become devices used by many to serve their own needs such as to roam around Singapore, deliver food or even as a form of transport to work. According to Cheng (2019), big companies like McDonald’s and Foodpanda have started using PMDs in their daily operations of food deliveries and have been continuing to do so. Simek (2019) states that the use of electric scooters for deliveries has seen a cut on delivery time. The same author also states that Foodpanda has a fleet of e-scooters and the company de

1. Introduction This report has been developed to recommend solutions to reduce the rate of accidents caused by e-scooters and Personal Mobility Devices(PMDs) in Singapore. PMDs was first introduced in Singapore in 2013 as an alternative means of transport to help make public transport a more palatable option for commuters. (Nim, 2015). However, motorized devices have since then become devices used by adventurous riders to roam around Singapore or food delivers to deliver food. According to Cheng (2019), big companies like McDonald’s and Foodpanda have started using PMDs in their daily operations of food deliveries and have been continuing to do so. Simek (2019) states that the use of electric scooters for deliveries has seen a cut on delivery time. Foodpanda has a fleet of e-scooters and the company decided to recruit workers to deliver orders using the scooters. This has seen a rise in the usage of e-scooters and PMDs in Singapore. Due to the increasing trend of owning a PMD,

According to Neo (2018) the article states that “Nature Group Seeks More Information on Impact of Cross Island Site Investigation”, nature group wants to know about the environmental impact caused by the drilling works from the Land Transport Authority(LTA) and welcomes the public to submit any queries about the impact to the authority. The drilling of 16 boreholes was done to find a suitable condition for the line to be constructed, either tunneling under nature reserve or skirting around it. An environmental impact assessment was done after the drilling work and it shows a moderate impact if alleviation measures were taken. When being questioned whether the statement is true, LTA remains quiet. LTA also fails to provide the frequency of animal sightings before and after the work is done. As the authority fails to provide sufficient information, it worries the nature group thus questions are being compiled and hope LTA would provide assurance and address their concern about the enviro

According to Neo (2018) the article states that “Nature Group Seeks More Information on Impact of Cross Island Site Investigation”, nature group wants to know about the environmental impact caused by the drilling works from the Land Transport Authority(LTA) and welcomes the public to submit any queries about the impact to the LTA. The drilling of 16 boreholes was done to find a suitable condition for the line to be constructed, either tunneling under nature reserve or skirting around it. An environmental impact assessment was done after the drilling work and it shows a moderate impact if alleviation measures were taken. When being questioned whether the statement is true, LTA remains quiet. LTA also fails to provide the frequency of animal sightings before and after the work is done. As LTA fails to provide sufficient information, it worries the nature group thus questions are being compiled and hope LTA will provide assurance and address their concern about the environmental impacts.